Privacy Policy

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Last updated: 5 October 2026

The Movement Collective respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how I collect, use, store and protect your personal information when you visit my website, contact me, enquire about my services, book a session, attend a Pilates session or otherwise interact with The Movement Collective.

The Movement Collective is operated by Niki Mullin, a sole trader based in the UK.

The Movement Collective

Operated by Niki Mullin-Hill
Website: https://themovementcollective.co.uk/

If you have any questions about how I use your personal information, or wish to exercise any of your data protection rights, please contact me using the contact details provided on my website or through the contact details you have previously used to communicate with me.

Depending on how you interact with The Movement Collective, I may collect some or all of the following information:

This may include:

• Your name
• Email address
• Telephone number
• Your preferred days and times
• The service you are interested in
• Information you provide about your goals or reasons for seeking Pilates or movement sessions
• Booking and appointment information
• Payment information where applicable
• Information provided before or during Pilates and movement sessions

Where relevant, I may collect information relating to your health, physical condition, movement, exercise history and goals.

This may include information provided through:

• Pre-exercise questionnaires or PAR-Q forms
• Movement assessments
• Discussions about your physical wellbeing
• Information about previous injuries, surgeries or relevant medical conditions
• Information about your exercise experience and goals
• Notes relating to your sessions and movement observations

Some of this information may constitute special category data, particularly information concerning your health. I only collect and use information that is relevant to providing safe and appropriate services.

Information collected through my website

When you visit my website, technical information may be collected automatically by the website platform or associated services. This may include information such as your IP address, browser type, device information and information about how you use the website.

Cookies and similar technologies may also be used. Where consent is required, I will ask for your consent before using non-essential cookies or tracking technologies.

I may collect personal information:

• Directly from you when you contact me
• When you complete an enquiry or lead form
• When you book a session
• When you complete a PAR-Q or other pre-session form
• During conversations before or during your sessions
• When you contact me by email, telephone, social media or messaging
• Through my website
• Through third-party booking or enquiry platforms
• When you leave a review or otherwise interact with my business

If you submit an enquiry through a Meta/Facebook or Instagram lead form, the information you provide is passed to The Movement Collective so that I can respond to your enquiry.

I use your personal information for the following purposes: To respond to enquiries.

I use your name and contact details to respond to enquiries, answer questions and provide information about The Movement Collective and its services.

To manage bookings and appointments

I use your information to arrange and manage your Pilates sessions, assessments and other appointments.

To provide safe and appropriate Pilates and movement services

Where you choose to provide relevant health or physical information, I use it to understand your circumstances, prepare appropriately for your sessions and provide personalised and safety-conscious instruction.To communicate with you about your sessions

I may contact you about bookings, appointments, changes to sessions, follow-ups and other information directly related to the services you have requested. To manage payments and business administration

I may use your information to process payments, maintain appropriate business records and manage the administration of The Movement Collective. To improve my services

I may use information about bookings, enquiries and feedback to understand how my services are being used and improve the business. To comply with legal and regulatory obligations

I may process and retain certain information where this is necessary to comply with legal, accounting, insurance or other regulatory requirements.

Under UK data protection law, I need a lawful basis for processing your personal information.

Depending on the circumstances, I may rely on:

Contract: where processing your information is necessary to provide a service you have booked or requested.

Legitimate interests: where processing is necessary for the legitimate operation and administration of The Movement Collective, provided those interests do not override your rights and freedoms.

Consent: where I ask you to actively consent to a particular use of your information, such as certain marketing communications or non-essential cookies.

Legal obligation: where I need to process information to comply with a legal requirement.

Where I process health information or other special category data, I will also rely on an appropriate additional condition under UK data protection law, as applicable to the circumstances.

I may contact you about services, classes or offers where I have a lawful basis to do so.

Where consent is required for electronic direct marketing, I will ask for your consent before sending marketing communications.

You can ask me to stop sending marketing communications at any time.

You can also contact me directly if you no longer wish to receive marketing communications.

I do not sell your personal information.

I may share relevant personal information with trusted service providers where this is necessary to operate The Movement Collective and provide services to you.

Depending on the service you use, these may include:

• GoDaddy, which hosts and provides website services for The Movement Collective
• Calendly, where used to manage bookings and appointments
• Google, where Google Forms or other Google services are used to collect or manage information
• Meta, where you submit an enquiry through a Facebook or Instagram lead form
• Stripe or other payment providers, where applicable, to process payments
• Professional advisers, insurers or other service providers where reasonably necessary to operate the business or comply with legal obligations

These organisations may process personal information on my behalf and may have their own privacy policies.

I only provide third parties with information that is reasonably necessary for the relevant purpose.

The Movement Collective may collect information about your physical health, injuries, medical history or other relevant circumstances where you choose to provide it.

This information is used to help me understand your needs and provide appropriate and personalised Pilates and movement instruction.

I do not use health information for unrelated purposes.

Please only provide health information that is relevant to your participation in Pilates or movement services.

Where appropriate, I may recommend that you seek advice from a qualified healthcare professional before participating in exercise.

I take reasonable steps to protect the personal information I hold from unauthorised access, loss, misuse, alteration or disclosure.

This includes using appropriate passwords, account security and reputable third-party service providers.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

I only keep personal information for as long as it is reasonably necessary for the purposes for which it was collected.

Different types of information may be retained for different periods.

For example:

• Enquiry information may be retained for a reasonable period after an enquiry has ended, so that I can manage follow-up and business records.
• Booking and client information may be retained for as long as reasonably necessary to provide services and maintain appropriate business, insurance and legal records.
• Financial and accounting records will be retained for the period required by applicable UK tax and accounting requirements.
• Health and movement information will only be retained for as long as reasonably necessary for the relevant client relationship, safety, record-keeping and legal or insurance purposes.

When information is no longer required, I will take reasonable steps to securely delete or anonymise it.

Under UK data protection law, you may have the right to:

• Ask for a copy of the personal information I hold about you
• Ask me to correct inaccurate or incomplete information
• Ask me to delete your personal information in certain circumstances
• Ask me to restrict how I use your information in certain circumstances
• Object to certain processing of your information
• Withdraw consent where I am relying on your consent
• Request that certain information is provided to you in a portable format

These rights are subject to certain legal conditions and exemptions.

If you would like to exercise any of these rights, please contact me using the contact details provided on my website.

I will normally respond to a valid request within one month, although this may be extended where permitted by law.

My website may use cookies and similar technologies to ensure the website functions correctly and, where applicable, to understand how visitors use the website or to support marketing activity.

Some cookies are necessary for the website to function.

Where required by law, I will ask for your consent before placing or using non-essential cookies or tracking technologies.

You can also manage certain cookie settings through your browser or any cookie-management tools provided on the website.

My website and communications may contain links to third-party websites or services.

These websites are not controlled by The Movement Collective and have their own privacy policies.

I am not responsible for the privacy practices or content of third-party websites.

If you interact with The Movement Collective through Instagram, Facebook or another social media platform, that platform will also process your personal information according to its own privacy policy.

For example, if you send me a direct message through Instagram or Facebook, the platform will process that communication as well as me receiving it.

I recommend reviewing the privacy settings and privacy policy of any social media platform you use.

The Movement Collective may provide classes or services where parents or carers participate with children.

Where information about a child is collected, I will only collect information that is reasonably necessary for the relevant service and will seek appropriate information or consent from a parent or guardian where required.

I do not knowingly collect children's personal information for unrelated marketing purposes.

Some of the third-party services used by The Movement Collective may process personal information outside the UK.

Where personal information is transferred outside the UK, I will take reasonable steps to ensure that the transfer is made in accordance with applicable UK data protection law and that appropriate safeguards are in place where required.

I may update this Privacy Policy from time to time to reflect changes to my business, the services I provide, the technology I use or applicable data protection requirements.

The latest version will be published on this website and will show the date it was last updated.

If you have concerns about how I have used your personal information, please contact me first so that I have an opportunity to address your concerns.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

Information about making a complaint is available on the ICO's website.

If you have any questions about this Privacy Policy or how The Movement Collective handles your personal information, please contact:

The Movement Collective
Niki Mullin-Hill
Website: https://themovementcollective.co.uk/

Privacy Policy last updated: 5 October 2026